Updated Feb 20, 2009
Information about Privacy on ExpressITech.com
Express Internet Technologies Inc. is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations.
Collection and Use of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering for a product or service, or submitting our contact form.
Express Internet Technologies Inc. also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of ExpressITech.co.
When we transmit sensitive information (such as a credit card numbers) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We store the personal information you provide in computer servers with limited access that are located in controlled facilities Your information, other than financial information is sent to the rental agency via email or fax. Financial information is only accessible through a secure, controlled area of the site only accessible a PCI DSS compliant interface.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information. We use the third-party tracking software SurfStats Live that uses log files to track non-personally identifiable information about visitors to our site such as:
o Hour of Day Activity, Day of Week Activity, Day of Month Activity, Detail Daily Activity, Detail Weekly Activity, Monthly Activity, Views Per Visit, & Length Of Visit .
o Who is on, Recent Spiders, Top Visitors, Top Spiders, Top Visitor Organizations, Top Spider Organizations, Top Visitors by Bandwidth, Top Spiders by Bandwidth, Authenticated Top Visitors, Top Visitor Countries, Top Spider Countries, Top Visitor Regions, & Top Spider Regions.
o Most Downloaded Files, Most Requested Pages, Top Static Pages, Top Dynamic Pages,
o Top Entry Pages / Files, Top Exit Pages / Files, Most requested Images, Most Requested Audio, Files, Most Requested Video Files, Most Requested Unknown Files, Site Bookmarked, Single Access Pages / Files, Most Downloaded File Types, Most Accessed Directories, & URL Parameter Query
o Most Used Browsers, Netscape Browsers, Internet Explorer Browsers, Visiting Spiders, Download Managers, & Most Used Platforms
o Top Referring Site by IP, Top Referring URLs, Top Search Engines, No Hits from Search Engine, Top Search Phrases, Top Search Keywords, & Search Phrases Per Engine.
o Server Errors, Summary of HTTP Errors, Requests causing Errors, & Detail Daily Errors.
This information is used to understand the demographic make-up of our web visitors.
Express Internet Technologies Inc. will disclose your personal information only if required to do so by law, in the good faith belief that doing so protects the property of Express Internet Technologies Inc., or to protect the safety of our employees and their families.
Control of your Personal Information
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service(s), you may you may edit your information or opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org.
Security of your Personal Information
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link http://en.wikipedia.org/wiki/Transport_Layer_Security. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send an email to us at email@example.com.
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use session ID cookie on this site. A session ID cookie expires when you close your browser or leave the browser idle for 30 minutes. We do not use persistent cookies. We use session cookies to make it easier for you to navigate our site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. If you reject cookies, you may still use our site.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Express Internet Technologies Inc. Please be aware that we, Express Internet Technologies Inc., are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
In the event Express Internet Technologies goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information. You will be able to notify us if you do not wish your personally identifiable information to be transferred. You may email us at firstname.lastname@example.org, write us at 7 – 15715 34th Avenue Surrey, BC, CANADA, V3S 0J6.
The Nature of Express Internet Technologies Inc. Business
Express Internet Technologies Inc. (ExpressITech or EIT) is the parent company of Car Rentals.com (CRX). ExpressITech provides reservation software services to Car-Rental Agencies (Agencies). This software system is called the Revolution Reservation System, and it powers reservations both on CRX and at private Agency web sites.
Car Rental Agencies are the direct customers of ExpressITech. Visitors to the CarRentalExpress.com web site are direct customers of the Car Rental Agencies represented at the CRX site. ExpressITech functions much like the Yellow Pages does, enabling access to business services by the general public.
The ExpressITech Better Business Bureau (BBB) accreditation is dependent on the relationship between ExpressITech and its Car Rental Agency customers. ExpressITech applies fair and reasonable business practices to its Agency customer base. ExpressITech support and contact information is directed to these Agencies.
When a renter experiences a difficulty with a particular Agency, either at CRX, or at the Agency web site, then the renter must resolve that issue with the Agency, with whom the renter has a direct business relationship. Agency business policies appear online to assist with that process.
In the case where a renter raises a concern to ExpressITech or CarRentalExpress.com, regarding a specific Agency or renting experience, then it is ExpressITech’s role to forward that concern to the specified Agency. ExpressITech’s role is one of facilitating and monitoring communications, not one of intervention or problem resolution.
Changes in this Privacy Statement